# Use cases ## Two-factor authentication Confirm a user's claimed identity independent of a user's device or add a second security layer to payment authorization. #### Use cases * **Login** - seamless, secure login across any device with a simple glance at a camera * **Payments -** Authorize payments by looking at any device's camera #### Benefits * Strengthens authentication and reduces fraud * Reduces friction in the user experience * Platform agnostic * Available on both web and mobile platforms, platform agnostic ## Anti-spoofing Prevent spoofing attacks via facial liveness detection to confirm that a biometric is of a live, real person. #### Use cases * **Remote customer onboarding** - biometric matching of a photo on government-issued Id with selfie * **Verified user accounts** **-** verify whether a person is the holder/user of a specific account * **Scam** - prevent account access/takeover or fund transfers in case of phishing attacks and other scams * **Abuse** - prevent the handover of an account to another person(s) operating under the same account or the use of multiple accounts by the same person * **Captcha** - make sure it's a real person interacting with a website #### Benefits * Reduces fraud and abuse * Improves security and accurate biometric matching * Alerts fraudsters that they are being checked ## Remote identity verification Validate the identity of a person through facial liveness to combat fraud in the usage of services. #### Use cases * **Know Your Customer** (KYC) - onboarding using biometric matching (see above) * **Remote service delivery** - verify whether a person claiming to be the service deliverer is a person assigned to the task * **Remote access management** - verify whether a person requesting remote access to a data asset is the employee working from home / remote location #### Benefits * Decreases the costs of identity verification * Speeds up onboarding and identity verification processes * Combats fraud in remote onboarding, service delivery, and access management ## Physical access authentication Manage (restricted) access to a facility or area based on a range of parameters. #### Use cases * **Building access control** - control access throughout an entire facility, single, or multiple areas to authenticated users only * **Age verification** - prevent access to specific areas for people under a specified age * **Females/males only** - provide access to areas reserved for a specific gender only * **Ticketing** - make sure the identity of the person who bought the ticket matches the ticket holder and provide for faster check-in #### Benefits * Increases the security of physical access, without adding layers to the authentication process * Delivers fast, touch-free, and secure verification * Provides entry to authenticated users only ## Identity verification and binding Binding the vetted claimed identity to the individual through biometrics. #### Use cases * **Account takeover** - prevent access or takeover of an account (see above) * **Account recovery** - maintain the integrity of a user's account by adding the user's face as a recovery option * **Booking & check-in** - tie verified identity to booking for ultra-fast check-in at a separate 'fast track' terminal/kiosk without the need for an Id check * **Account re-verification** - prevent fraud following the initial remote onboarding by re-verifying customers in the background #### Benefits * Protects against account takeover through phishing and other credential-based attacks * Allows for simple account recovery * Enables significantly faster check-in * Customer can be re-verified at any moment, even in the background ## User-rights control Manage access control and permission management for data in critical business areas or at point of service. #### Use cases * **Role-based access control** - restrict access to systems and data * **Audits and ratings** - provide access to specific confidential information as part of a quantified assessment * **Security check** - prevent hacking when moving funds between hot and cold wallets * **Access to patient information** - where access is required for urgent care at point of service #### Benefits * Improves the security of access control and permission management processes * Ensures seamless and frictionless process * Reduces the risk of hacking ## Payment Use the secure biometric identity of a person to authorize transactions (online and in-store) and to combat fraud. #### Use cases * **Authorization** - enables the authorization of payments on web, mobile, and in-store with a simple glance and by entering bank details only once * **Strong Customer Authentication** (SCA) - adds a second security layer to payments #### Benefits * Provides a frictionless and fast payment process * Reduces the risk of chargebacks * Offers a highly secure second layer for SCA ## Continuous authentication Adopt biometric facial security as authentication for chatbots, virtual assistants, mobility services, and real-time chat interfaces #### Use cases * **Customer service** - use mobile-friendly authentication to retrieve a customer's account information and perform transactions directly in conversational interfaces * **Perform active and passive authentication** - use a device camera for one-off authentication or use the same device to provide continuous authentication in the background with or without user interaction #### Benefits * Not required to force customers to switch channels * Frictionless and highly secure, with the ability to run in the background to monitor an entire session, journey, etc * No passwords required ## Call centre fraud Prevent bad actors from beating knowledge-based authentication (KBA) when pretending to be someone they aren't. #### Use cases * **Customer support** - prevent account take-over attacks when someone calls pretending to be a valid customer #### Benefits: * Enables highly accurate caller authentication * Strengthens security and reduces fraud costs * Reduces agent time spent on KBA --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.progeny.tech/use-cases.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.