Use cases

Some typical use cases for Progeny's service offering

Two-factor authentication

Confirm a user's claimed identity independent of a user's device or add a second security layer to payment authorization.

Use cases

• Login - seamless, secure login across any device with a simple glance at a camera

• Payments - Authorize payments by looking at any device's camera

Benefits

• Strengthens authentication and reduces fraud

• Reduces friction in the user experience

• Platform agnostic

• Available on both web and mobile platforms, platform agnostic

Anti-spoofing

Prevent spoofing attacks via facial liveness detection to confirm that a biometric is of a live, real person.

Use cases

• Remote customer onboarding - biometric matching of a photo on government-issued Id with selfie

• Verified user accounts - verify whether a person is the holder/user of a specific account

• Scam - prevent account access/takeover or fund transfers in case of phishing attacks and other scams

• Abuse - prevent the handover of an account to another person(s) operating under the same account or the use of multiple accounts by the same person

• Captcha - make sure it's a real person interacting with a website

Benefits

• Reduces fraud and abuse

• Improves security and accurate biometric matching

• Alerts fraudsters that they are being checked

Remote identity verification

Validate the identity of a person through facial liveness to combat fraud in the usage of services.

Use cases

• Know Your Customer (KYC) - onboarding using biometric matching (see above)

• Remote service delivery - verify whether a person claiming to be the service deliverer is a person assigned to the task

• Remote access management - verify whether a person requesting remote access to a data asset is the employee working from home / remote location

Benefits

• Decreases the costs of identity verification

• Speeds up onboarding and identity verification processes

• Combats fraud in remote onboarding, service delivery, and access management

Physical access authentication

Manage (restricted) access to a facility or area based on a range of parameters.

Use cases

• Building access control - control access throughout an entire facility, single, or multiple areas to authenticated users only

• Age verification - prevent access to specific areas for people under a specified age

• Females/males only - provide access to areas reserved for a specific gender only

• Ticketing - make sure the identity of the person who bought the ticket matches the ticket holder and provide for faster check-in

Benefits

• Increases the security of physical access, without adding layers to the authentication process

• Delivers fast, touch-free, and secure verification

• Provides entry to authenticated users only

Identity verification and binding

Binding the vetted claimed identity to the individual through biometrics.

Use cases

• Account takeover - prevent access or takeover of an account (see above)

• Account recovery - maintain the integrity of a user's account by adding the user's face as a recovery option

• Booking & check-in - tie verified identity to booking for ultra-fast check-in at a separate 'fast track' terminal/kiosk without the need for an Id check

• Account re-verification - prevent fraud following the initial remote onboarding by re-verifying customers in the background

Benefits

• Protects against account takeover through phishing and other credential-based attacks

• Allows for simple account recovery

• Enables significantly faster check-in

• Customer can be re-verified at any moment, even in the background

User-rights control

Manage access control and permission management for data in critical business areas or at point of service.

Use cases

• Role-based access control - restrict access to systems and data

• Audits and ratings - provide access to specific confidential information as part of a quantified assessment

• Security check - prevent hacking when moving funds between hot and cold wallets

• Access to patient information - where access is required for urgent care at point of service

Benefits

• Improves the security of access control and permission management processes

• Ensures seamless and frictionless process

• Reduces the risk of hacking

Payment

Use the secure biometric identity of a person to authorize transactions (online and in-store) and to combat fraud.

Use cases

• Authorization - enables the authorization of payments on web, mobile, and in-store with a simple glance and by entering bank details only once

• Strong Customer Authentication (SCA) - adds a second security layer to payments

Benefits

• Provides a frictionless and fast payment process

• Reduces the risk of chargebacks

• Offers a highly secure second layer for SCA

Continuous authentication

Adopt biometric facial security as authentication for chatbots, virtual assistants, mobility services, and real-time chat interfaces

Use cases

• Customer service - use mobile-friendly authentication to retrieve a customer's account information and perform transactions directly in conversational interfaces

• Perform active and passive authentication - use a device camera for one-off authentication or use the same device to provide continuous authentication in the background with or without user interaction

Benefits

• Not required to force customers to switch channels

• Frictionless and highly secure, with the ability to run in the background to monitor an entire session, journey, etc

• No passwords required

Call centre fraud

Prevent bad actors from beating knowledge-based authentication (KBA) when pretending to be someone they aren't.

Use cases

• Customer support - prevent account take-over attacks when someone calls pretending to be a valid customer

Benefits:

• Enables highly accurate caller authentication

• Strengthens security and reduces fraud costs

• Reduces agent time spent on KBA